Managed Print Services: A Healing Solution for the Healthcare Industry

01 February, 2017 by aroop

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In reality, the expenses of running a medical practice often outweigh the revenues. Medical practice administrators are always searching for cost-effective methods of balancing rising operational costs with increasingly lower reimbursement rates. Outsourcing services and functions is a reliable, and ultimately, affordable way to focus on core values and responsibilities.

Practice managers are juggling a myriad of responsibilities; they have little time to devote to imaging issues, copy machines and printers. Adding managed print services to your healthcare business plan will allow your clerical and clinical staffers to spend their time on the critical tasks of their positions.   

Predictable Monthly Costs

Copying and printing is a peripheral expense of running a medical practice. The costs of toner and ink cartridges, equipment replacement and repairs, preventative maintenance, consumables, and unexpected expenses take a hefty chunk of budget dollars each month. By outsourcing to a managed service provider, a practice or organization is able to suspend large capital expenses, and budget for fixed monthly payments. A commitment to outsourcing printing and copying functions gives a medical office the security, storage and networking capabilities that may otherwise be unattainable. 

Save Time and Money

What are your actual printing costs? Most small businesses do not know the actual cost per page of their printed material. In fact, 90% of companies don’t know how much they spend on printing, which ironically, makes up the third-highest business operating expense. Medicine is indeed a healing science, but managing the front-end operations is a business. Partnering with a managed print service will offer your practice a turnkey approach to optimizing the capabilities of existing equipment, planning for future needs, and minimizing unnecessary costs.

Outsourcing to the professionals gives your practice accurate metrics, and ensures that your equipment is always operating efficiently. When issues arise, and with printing it seems they always do, managed print services are able to troubleshoot issues without having to come in the office and fix the problem for you. This saves you time, which is invaluable, especially in the healthcare industry.

Regulatory Compliance

In addition to performing regular audits, cost analysis and needs assessment reports, an experienced managed service provider will ensure that a physician's office meets the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA). At Image Matters, we understand the regulations and requirements that bind the healthcare industry. We put processes in place that guarantee compliance. 

Service and Support

"Changing the toner" does not belong in a position description for a healthcare facility. These services automatically order supplies for you when your printer needs attention. No more traveling to office supply stores, searching over hundreds of toner options, then forgetting the very specific type of toner you need by the time you get to the store. These services eliminate all of these extra steps and simplify this aspect of office administration. Free your staff from the burden of machine maintenance and allow a professional managed print provider function as your 24/7 support team.

The healthcare industry prides itself on efficiency, little material waste, and high security for patient confidentiality. Managed print service providers thrive on these same values and want to treat clients with the same mindset that healthcare professionals treat patients.

If you have any questions about these services, how it can benefit your office, or want to know if managed print services are right for you, schedule a free assessment of your office technology.

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